Cancellation Policy
CANCELLATION POLICY
Last Updated: 27 August 2026
At NutsVornix.shop, we understand that customers may sometimes need to cancel an order. This Cancellation Policy explains the conditions and process for cancelling orders placed through our website.
1. ORDER CANCELLATION
Customers may request cancellation of an order before the order has been shipped or handed over to the delivery partner.
Once an order has been shipped or dispatched, cancellation may no longer be possible.
2. HOW TO REQUEST CANCELLATION
To request cancellation, customers should contact our customer support team as soon as possible with the following information:
• Order Number
• Customer Name
• Registered Mobile Number
• Email Address, if applicable
• Reason for Cancellation
Cancellation requests can be submitted through our available customer support channels.
3. CANCELLATION AFTER SHIPPING
If an order has already been shipped or dispatched, we may not be able to cancel the order.
In such cases, customers may need to receive the order and follow the applicable Refund & Return Policy, where eligible.
4. REFUND FOR CANCELLED ORDERS
If a cancellation is approved and payment has already been made, the eligible refund amount will be processed through the applicable payment method or another suitable method where applicable.
The time required for the refund to reflect in the customer's account may depend on the payment service provider or bank.
5. CASH ON DELIVERY ORDERS
For Cash on Delivery orders, customers should request cancellation before the order is shipped.
Once the order has been dispatched, cancellation may not be available.
6. NON-CANCELLABLE ORDERS
An order may not be cancellable when:
• It has already been shipped or dispatched
• It has already been delivered
• The cancellation request is received after the applicable cancellation period
• The order has been specially processed or otherwise cannot reasonably be cancelled
Any cancellation will remain subject to applicable law and the circumstances of the order.
7. CUSTOMER RESPONSIBILITY
Customers are responsible for providing accurate contact information so that cancellation requests can be processed efficiently.
Customers should contact us as soon as possible if they wish to cancel an order.
8. CONTACT US
For cancellation-related assistance, please contact us using the details below.
Business Name:
NutsVornix.shop
Business Owner:
KHANT BRIJESH SURESHBHAI
Business Address:
12/3135 Opp. Ridham Plaza Bhajiwali Pole,
Bhagal, Surat,
Gujarat 395003,
India
Email:
support@nutsvornix.shop
Customer Support:
+9198989898
We will make reasonable efforts to process eligible cancellation requests received before shipment.
NutsVornix.shop reserves the right to update this Cancellation Policy when necessary. Any updated version will be published on this page with the revised date.